Advantech Privacy Policy

Effective Date: January 9, 2025

AdvanTech Sterilizers Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://advantechsterilizers.ca/) or make a purchase through our eCommerce platform.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you:

Create an Account: Name, email address, phone number, shipping and billing address, and password.
Make a Purchase: Payment details (credit/debit card information), transaction history, and purchase details.
Contact Us: Any additional information you provide through inquiries or customer support interactions.

1.2 Non-Personal Information

We collect non-personal information automatically when you visit our website:

Device and Browser Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the website, and referring URLs.
Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the information collected to:

Process and fulfill orders, including shipping and payment transactions.
Manage your account, including maintaining your order history and preferences.
Provide customer support and respond to inquiries.
Improve our website’s functionality, usability, and content.
Send you marketing and promotional communications (with your consent).
Comply with legal obligations and prevent fraudulent activities.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize you when you return to our website.
Store your preferences and personalize your experience.
Track and analyze website performance and usage trends.
Facilitate secure payment processing.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain website features.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, marketing, and analytics.
Legal Authorities: When required to comply with legal obligations, enforce our policies, or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

Encryption: Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
Access Controls: Restricted access to personal data to authorized personnel only.
Regular Monitoring: Ongoing security audits and monitoring to detect vulnerabilities.

Despite our efforts, no data transmission or storage system is completely secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and Update: Request access to or correction of your personal information.
Opt-Out: Unsubscribe from marketing emails or adjust your cookie preferences.
Data Portability: Request a copy of your personal data in a portable format.
Deletion: Request the deletion of your account or personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

7. Retention of Information

We retain your personal information for as long as necessary to:

Provide you with our products and services.
Fulfill legal, tax, or accounting obligations.
Resolve disputes and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:AdvanTech Sterilizers Inc.
Email: s ales@advantechsterilizers.ca